Shipping policy

hank you for choosing Flowly Home!

We are committed to providing you with a seamless shopping experience. Please review the following information regarding our shipping and delivery policies:

🚚 Shipping Policy

Last updated: 7-12-2025

📦 Order Processing

We aim to process all orders within [1-3 business days]. Orders placed on holidays will be processed the next business day. As soon as we receive your payment, we immediately dispatch your order to our suppliers for order verification, tailoring, quality check and packaging which can take an additional 1-4 days.

🌍 Shipping Locations

We currently ship to:

Domestic: All U.S. states
United Kingdom
Canada
Australia
New Zealand

🚚 Shipping Methods & Estimated Delivery Times

This refers to the time it takes for the items to be shipped from our supplier's warehouses to the destination which typically takes 7-14 days or sooner.

Shipping Option	Carrier	Estimated Delivery Time	Cost


Free Shipping	[e.g., USPS]	[e.g., 3–5 business days]	FREE

Delivery times are estimates and may vary due to carrier delays or seasonal volume.

🚨 Shipping Delays

We do our best to get your order to you on time. However, delays may occur due to:

Natural disasters
High order volume
Carrier service disruptions
We’ll notify you of any major delays via email.

🕵️ Tracking Your Order

Once your order ships, you'll receive a tracking number by email. You can use it to monitor your delivery status via our carrier's website.

📬 Missing or Lost Packages

If your tracking info shows that your package was delivered but you haven't received it:

Double-check your address and any delivery areas (mailroom, neighbors, etc.)
Contact us at [your support email] within [7 days] of the delivery date.
We’ll do our best to assist, but are not responsible for lost or stolen packages after confirmed delivery.